FAQs

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Frequently Asked Questions

  • I was just involved in a wreck, what should I do?

    If you've been in an accident and your vehicle is still driveable, the first step is to bring it to our body shop. Our team will take care of calling and processing your claim, provide you with an estimate, and work to get you back on the road as soon as possible.


    If you prefer to contact your insurance company first, be sure to obtain a claim number and bring it to us when you come in. It's important to note that while we are not affiliated with any specific insurance companies, our experienced team is able to work with any insurance company to ensure that you receive the best possible repair for your vehicle. Remember, we work for you, so don't hesitate to contact us for assistance.

  • I just had a wreck and it's after hours. What should I do?

    If you've been in an accident and it's outside of our regular business hours, don't hesitate to reach out to us. Call Nic, our after-hours contact, at 417-839-9818. He will be happy to assist you in any way possible and provide you with guidance on what steps to take next. We understand that accidents can happen at any time, and we are here to support you in any way we can.

  • My car won't drive. What should I do?

    If your vehicle is not driveable after an accident, don't worry, we can still help. Contact Henry's Towing at 417-882-4559 and they will safely transport your car to our lot. Our experts will then evaluate the damage and provide you with an estimate for the repairs. We understand that accidents can be overwhelming, so we strive to make the process as smooth and stress-free as possible for you.

  • What if my car won't drive and it's after hours?

    Even if your vehicle is not driveable and it's outside of our regular business hours, we are still here to help. Contact Henry's Towing at 417-882-4559 and they will pick up your car and bring it to our shop 24/7. Our team will then evaluate the damage and provide you with an estimate for the repairs, regardless of the time of day or night. We understand that accidents can happen at any time, and we strive to make the process as easy and stress-free as possible for you.

  • Do you do full paint jobs?

    We specialize in collision repair at our body shop. While we do offer painting services as part of our repair process, we do not offer full paint jobs or restoration services. Our focus is on ensuring that your vehicle is returned to its pre-accident condition with the highest level of quality and craftsmanship.

  • Will my paint match?

    Matching the paint on your vehicle to its original finish is a precise process. Our team has been honing their skills for over three generations and we use only the finest materials and blending techniques to ensure that the color of your repair matches the original finish of your vehicle. We take great pride in our paint matching abilities and are confident that you will be satisfied with the results.

  • Do you guarantee your work?

    We stand behind the quality of our work and we guarantee our workmanship for as long as you own your vehicle. We are committed to providing our customers with the highest level of service and we want to ensure your complete satisfaction with the repairs made to your car.

  • Do you take Credit Cards?

    At Dings 'N Things, we understand that paying for repairs can be a concern and we want to make the process as easy as possible for you. That's why we accept all major credit cards as a form of payment. We want to ensure that you have one less thing to worry about during this process.

  • When do I pay my deductible?

    Typically, insurance companies will issue a check for the repairs less your deductible amount. When you pick up your vehicle from our shop, you will be responsible for paying your deductible amount. We accept all major credit cards and in some cases, we offer financing options to help with the cost of your deductible. If you have any concerns or questions about paying your deductible, please let us know when you authorize your repairs and we will be happy to assist you.

  • Do you offer loaner cars?

    At Dings 'N Things, we understand the inconvenience of being without your vehicle during repairs. To help ease this burden, we offer loaner cars to our customers at no cost while their own vehicle is being repaired. However, we do ask that you call us for availability, as loaner cars are subject to availability. We want to make the repair process as convenient as possible for you.

Matching Paint is an Art

Matching paint sounds easy, like using a code from the car. But it's not that simple. There are many factors that go into making sure the paint color looks perfect on your car. It's an art and takes a lot of skill and experience to get it right. At Dings 'N Things, we have been doing it for over 3 generations, using the best materials and techniques. So you can trust us to make your car look like new again.

Paint Matching
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